Find Your Answers Here

How do I place an order?

To place an order:
1. Browse our website and select the product(s) you want to purchase.
2. Add the items to your cart by clicking the “Add to Cart” button.
3. Once you're ready to checkout, click on the shopping cart icon and follow the prompts to complete your purchase.

Do I need an account to make a purchase?

No, you can shop as a guest. However, creating an account will allow you to track your orders, save shipping information, and receive exclusive offers and promotions.

What payment methods do you accept?

We accept the following payment methods:
• Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

What shipping options are available?

We offer several shipping methods:
• UPS Ground: 1-5 business days
• UPS 2 Day Air: 2 business days
• UPS Next Day: 1 business day
Shipping fees are calculated at checkout based on your delivery address.

How can I track my order?

Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your order’s progress through our shipping partner’s website.

How do I return or exchange an item?

We want you to be satisfied with your purchase. If you’re not happy with your item, you can return it within 30 days of receipt for a full refund or exchange. Restocking fees may apply.

What if my item is damaged or defective?

We’re sorry if you received a damaged or defective product. Please contact our customer support team immediately with your order details and photos of the damaged item, and we’ll assist you with a return, exchange, or refund.

How do I contact customer support?

Our customer support team is here to assist you! You can reach us via:
• Email: USLANCSSP@Munters.com
• Phone: (517) 676-7070
• Online Contact Form